Student Welfare Officer (SWO) – East London School
East London (E1) | Full Time | £30,317.93 FTE per annum | Start date: ASAP
Ready to make a real difference?
We’ve got some exciting news! Following our recent Outstanding Ofsted grading, TCW is growing and we’re creating new opportunities across our schools.
If you’re passionate about young people, love building meaningful relationships and want a role where no two days are the same, this could be the opportunity you’ve been looking for.
We’re looking for a compassionate, energetic and proactive Student Welfare Officer (SWO) to join our dynamic and supportive team.
As an SWO, you’ll work closely with a caseload of up to 15 students, delivering weekly 1:1 personal development sessions designed around their individual needs, strengths and aspirations.
From wellbeing and PSHE to confidence, resilience, communication and future pathways, you’ll help students develop the skills they need to feel safe, believe in themselves and thrive.
About TCW
At The Complete Works (TCW), we believe that every young person can succeed when education is designed around them.
We’re a charity and independent school providing personalised alternative education for young people who need a different approach to learning. Our creative, student-centred model gives every learner the opportunity to learn in a way that works for them, whether that’s through one-to-one teaching or small-group education.
But we’re about much more than academic achievement.
We focus on the whole young person, their learning, wellbeing, confidence, relationships and future.
Creativity is at the heart of what we do. It shapes our teaching, inspires our students and helps us find new and exciting ways to engage young people who may not have thrived in traditional education.
About the Role
As a Student Welfare Officer, you’ll be a trusted adult, mentor, advocate and champion for your students.
You’ll get to know each young person individually, understanding what motivates them, what challenges them and what they want their future to look like.
You’ll provide practical, emotional and educational support, helping students to:
Build confidence, resilience and independence
Improve attendance, engagement and behaviour
Develop their communication and organisation skills
Set meaningful educational and personal targets
Explore college, careers, work experience and future pathways
Navigate challenges and develop strategies for success
Have their voice heard within their education and support plans
You’ll also work closely with parents and carers, teachers, social workers, therapists and other professionals, making sure everyone is working together to achieve the best possible outcomes for each student.
You’ll contribute to education reviews and meetings, support targeted interventions and, when needed, provide pastoral support across our schools.
Most importantly, you’ll have the opportunity to see the difference your work makes, whether that’s a student re-engaging with education, achieving a personal goal, finding their next step or simply beginning to believe in themselves again.
Who We’re Looking For
We’re looking for someone who brings energy, empathy and a genuine belief in young people.
You’ll ideally be:
Experienced in working with children and young people, particularly those with SEND and/or behavioural needs
Experienced in mentoring, coaching or delivering wellbeing and personal development programmes
A confident and empathetic communicator who can build strong relationships with students and families
Comfortable working alongside social workers, therapists, teachers and other professionals
Organised, adaptable and able to manage a varied caseload
Emotionally resilient and able to remain calm and solution-focused when things get challenging
Passionate about equity, inclusion and helping every young person reach their potential
Someone who can work independently while also being a positive and collaborative member of a wider team
Excited by the opportunity to work creatively and think differently about how we support young people
Above all, we’re looking for someone who genuinely cares about young people and wants to help them see what they are capable of.
Training & Development
We want you to feel confident and supported from day one.
You’ll receive:
Induction Day: One full day, 9:00am – 3:45pm
Induction Training: Five Tuesday afternoons, 4:30pm – 6:00pm
Ongoing Professional Development: Weekly sessions on Thursday afternoons, 4:30pm – 6:00pm
Your development matters to us, and you’ll have ongoing opportunities to learn, reflect and grow in your role.
Ready to Join Us?
If you’re looking for a role where you can build genuine relationships, think creatively and make a lasting difference to young people’s lives, we’d love to hear from you.
Apply via our website by: 30/10/2026
Interviews: We’ll be interviewing as and when we receive successful applications, so don’t wait to apply!
For more information, contact jobs@tcw.org.uk.
Our Values:
We believe young people benefit from seeing a wide range of positive role models who reflect the diversity of the world around them. We warmly welcome applications from people of all backgrounds, ethnicities, gender identities, sexual orientations, and from disabled and neurodivergent applicants.
Safeguarding and Safer Recruitment
The Complete Works is committed to safeguarding and promoting the welfare of children and young people. This role is exempt from the Rehabilitation of Offenders Act 1974, as amended. Any offer of employment will be conditional on satisfactory pre-employment checks, including an enhanced Disclosure and Barring Service (DBS) check and a barred list check, where applicable.
For further information, please contact jobs@tcw.org.uk.
Please note: We are unable to offer visa sponsorship. Applicants must have the right to work in the UK.
How To Apply:
1. Click here to download the Job Description
2. Click here to download the Application Form
3. Click here to download the Equal Opportunities Form
4. Fill in the forms and email them to Jobs@tcw.org.uk
